+33 1 85 34 70 22
Shipping are free of charges towards France and Europe.
In the case of a purchase and delivery towards International, please contact our client service.
If the jewellery piece you want to order is available in our stock in the right size, it wiil be delivered under 48h in France and 72h in Europe.
If it is not available, the piece will be made for you in our french atelier under 4 weeks in average.
Please contact our client service at +(33) 1 85 34 70 22 / or by email at firstname.lastname@example.org to be informed about availability and confirmed about delivery times.
You can also come and get your jewellery piece directly at our parisian showroom, by appointment. It will be our pleasure as well to welcome you and share with you our universe and collections. You'll also have the opportunity to take time to try all the pieces of your choice.
If you wish, the delivery address may be different from the billing address, for example, if you want to make a gift. In this case, please clearly mark the two different addresses when you make your order, this step will be requested at the time we confirm your order.
We guarantee that your jewellery piece will be sent securely by a specialized transporter. We have selected our couriers for their reliability and their seriousness. This delivery is completely secure and your jewellery is insured right to its arrival at its delivery address of your choice. Moreover, for additional security, JEM’s name never appears on the package.
All our jewellery pieces arrive in a JEM jewellery box. We offer you the possibility to join a personal/ gift message for each item in your order. All you need is to specifiy your request during the order process